Legal Information

DEFINITIONS

Client: any professional or capable natural person within the meaning of articles 1123 et seq. of the Civil Code, or legal person, who visits the site covered by these general terms and conditions.

Benefits and Services: “drhelewa.com” makes available to its customers all the elements that make up the information on the site, in particular texts and images.

Customer Information: hereinafter referred to as “Information(s)” which corresponds to all personal data that may be held by “drhelewa.com” for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user logging in, using the above-mentioned site.

Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the “drhelewa.com” website are informed of the identity of the various parties involved in its creation and monitoring:

Owner: Dr Helewa s.a.s. – Siret number: 82851086700017 – Share capital of €10,000 – VAT number: FR54828510867 – 14, rue du Regard – 75006 PARIS

Responsible of the publication: Laurent Helewa – l.helewa@drhelewa.com
The person responsible for publication is a natural person or a legal entity.

Webmaster: Frédéric MARY – frederic.mary@gmail.com

Host: OVH – 2 rue Kellermann 59100 Roubaix 1007

Data Protection Officer: Laurent Helewa – l.helewa@drhelewa.com

2. General terms and conditions of use of the site and the services offered
The site is an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may not, in any way, reuse, transfer or exploit for its own account all or part of the elements or works of the Site.
The use of the “drhelewa.com” website implies full and complete acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, so users of the “drhelewa.com” site are invited to consult them on a regular basis.
This website is normally accessible to users at all times. However, an interruption due to technical maintenance may be decided by “drhelewa.com”, who will then endeavour to inform users in advance of the dates and times of the intervention. The “drhelewa.com” website is updated regularly by the responsible “drhelewa.com”. In the same way, the legal notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to read it.

3. Description of Services Provided
The purpose of the “drhelewa.com” website is to provide information on all of the company’s activities. “drhelewa.com” makes every effort to provide information on the “drhelewa.com” website that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether they are due to its own fault or to the fault of third party partners who provide it with this information.
All the information indicated on the “drhelewa.com” website is given for information purposes only, and is subject to change. In addition, the information on the “drhelewa.com” website is not exhaustive. They are subject to changes since they were posted online.

4. Contractual limitations on technical data
the website cannot be held liable for any material damage related to the use of the website. In addition, the user of the site undertakes to access the site using recent hardware, free of viruses and with an updated latest-generation browser, the “drhelewa.com” site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679)
The objective is to provide a service that ensures the best level of accessibility. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for the purposes of maintenance, improvement of its infrastructure, failure of its infrastructure or if the Services generate traffic deemed abnormal.
“drhelewa.com” and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment related in particular to network congestion preventing access to the server.

5. Intellectual Property and Counterfeits.
“drhelewa.com” is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, without the prior written consent of: “drhelewa.com”
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability
“drhelewa.com” acts as the publisher of the “drhelewa.com” website and is responsible for the quality and veracity of the Content it publishes.
“drhelewa.com” cannot be held liable for any direct or indirect damage caused to the user’s equipment when accessing the “drhelewa.com” website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
“drhelewa.com” cannot be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the “drhelewa.com” website. Interactive spaces (possibility to ask questions in the contact area) are available to users. “drhelewa.com” reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, “drhelewa.com” also reserves the right to call into question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data
The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Responsible for the collection of personal data
For the Personal Data collected in the context of the creation of the User’s personal account and his/her navigation on the site, the person responsible for the processing of Personal Data is: “drhelewa.com” is represented by Laurent Helewa, his legal representative
As the person responsible for the processing of the data it collects, “drhelewa.com” undertakes to comply with the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever “drhelewa.com” processes Personal Data, “drhelewa.com” takes all reasonable steps to ensure the accuracy and relevance of the Personal Data to the purposes for which “drhelewa.com” processes it.

7.2 Purpose of the data collected
“drhelewa.com” may process all or part of the data:
• to enable navigation on the site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
• to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashe)
• To improve navigation on the site: login and usage data
• To conduct optional satisfaction surveys on “drhelewa.com”: email address
• To carry out communication campaigns (SMS, email): telephone number, email address
“drhelewa.com” does not sell your personal data, which is therefore only used for necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and objection
In accordance with the European regulations in force, Users of “drhelewa.com” have the following rights:
• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 of the GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or the collection, use, communication or storage of which is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to restriction of the processing of Users’ data (Article 18 GDPR)
• Right to object to the processing of Users’ data (Article 21 GDPR)
• right to the portability of the data provided by the Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• the right to define the fate of Users’ data after their death and to choose to whom “drhelewa.com” should communicate (or not) their data to a third party they have previously designated
As soon as “drhelewa.com” becomes aware of the death of a User and in the absence of instructions from him/her, “drhelewa.com” undertakes to destroy his/her data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how “drhelewa.com” uses his/her Personal Data, request to rectify it or object to its processing, the User may contact “drhelewa.com” in writing at the following address:
Laurent is understood.

In this case, the User must indicate the Personal Data that he/she would like “drhelewa.com” to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations that are imposed on “drhelewa.com” by law, in particular with regard to the retention or archiving of documents. Finally, Users of “drhelewa.com” may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-provision of personal data
“drhelewa.com” is prohibited from processing, hosting or transferring the Information collected about its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the Client. However, “drhelewa.com” remains free to choose its technical and commercial subcontractors provided that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
“drhelewa.com” undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of “drhelewa.com”, the latter must inform the Client as soon as possible and communicate the corrective measures taken. In addition, “drhelewa.com” does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of “drhelewa.com” and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to the data of “drhelewa.com” Users are mainly our customer service agents.

7.5 Types of data collected
Regarding users of a “drhelewa.com” Site, we collect the following data that is essential for the operation of the service, and which will be kept for a maximum period of 24 months after the end of the contractual relationship:
Name / Email Address
“drhelewa.com” also collects information that improves the user experience and offers contextualized tips:
Name / Email Address
This data is stored for a maximum of 24 months after the end of the contractual relationship.

8. Notification of incident
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the “drhelewa.com” site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of “drhelewa.com” and its rights would allow the transmission of the said information to the eventual purchaser, who would in turn be bound by the same obligation to retain and modify the data vis-à-vis the user of the “drhelewa.com” site.

Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, “drhelewa.com” uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, “drhelewa.com” takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links “cookies” and web beacons (“tags”)
The “drhelewa.com” website contains a number of hypertext links to other sites, set up with the permission of “drhelewa.com”. However, “drhelewa.com” does not have the possibility to verify the content of the sites visited in this way, and will therefore not assume any responsibility for this fact. Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. “COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. Under no circumstances may Cookies damage the User’s terminal.
“drhelewa.com” is likely to process the User’s information concerning his visit to the Site, such as the pages consulted and the searches carried out. This information allows “drhelewa.com” to improve the content of the Site and the User’s navigation.
As Cookies facilitate navigation and/or the provision of the services offered by the website, the User can configure their browser so that it allows them to decide whether or not they wish to accept them in such a way that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software in such a way that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved on his terminal. “drhelewa.com” informs the User that, in this case, not all of the functionalities of its browser software may be available.
If the User refuses to allow Cookies to be saved on their terminal or browser, or if the User deletes those saved therein, the User is informed that their browsing and experience on the site may be limited. This could also be the case when “drhelewa.com” or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, “drhelewa.com” declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by “drhelewa.com”, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for “drhelewa.com” to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can change his or her wishes in terms of Cookies.
At any time, the User may choose to express and modify his or her wishes in terms of Cookies. In addition, “drhelewa.com” may use the services of external service providers to assist it in collecting and processing the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the “drhelewa.com” website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the website or mobile application of “drhelewa.com”, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to them, by continuing to browse the website or mobile application of “drhelewa.com”. At any time, the User may, however, withdraw his/her consent for “drhelewa.com” to deposit this type of cookie.

Article 9.2. INTERNET TAGS
“drhelewa.com” may occasionally use web beacons (also known as “tags”, single-pixel GIFs, clear GIFs, clear GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows “drhelewa.com” to evaluate visitors’ responses to the Site and the effectiveness of their actions (e.g., the number of times a page is opened and the information viewed), as well as the User’s use of this Site.
The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for the attention of “drhelewa.com”, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction
Any dispute in relation to the use of the “drhelewa.com” website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is assigned to the competent courts of Paris.